This page will list any reported issues with all NC-Wireless & Dialup systems and hardware, as well as notices for scheduled maintenance.
When possible, we will post anticipated maintenance or repair completion times.
| Date | Area Affected | Service Type | Trouble Reported | Updates | Resolved | |
|---|---|---|---|---|---|---|
| 7/21/09 | BurnsvilleWireless (Riverside area) | Broadband Wireless | No Service | 2:30am - A delayed router failure occurred this morning from a lightning strike during last evenings storm. This also affected our home-page. | 7/21/2009 10:00am | |
| 7/18/09 | HotSpringsWireless (Bridge Street Area) | Broadband Wireless | No Service | Power was lost to our gateway antenna, causing loss of service. This was restored at 7:00pm | 7/20/2009 7:00pm | |
| 3/30/09 | BurnsvilleWireless (East of Town Square) | Broadband Wireless | Slow or no service | 6:30pm - Routing problem corrected and new service upgrades were completed. 4:10pm - Routing problems found at Pensacola Rd. Gateway - network was rerouted through West Main St. Gateway. This restored service but caused heavy loading and resultant slower speeds. | 3/30/2009 6:45pm | |
| 3/25/09 | MS, LA | DialUp | No Service | 3:50pm - L3 reports that they expect most services to be restored within an hour. 1:30pm - NOC is aware of an issue affecting numbers in MS and LA. They have multiple DS3s down in those markets and are working to restore service. | 3/25/2009 4:40pm | |
| 3/20/09 | SC | DialUp | Poor Connect/No Service | We are aware of an issue in Columbia South Carolina where customers have received high-pitched squeals instead of modem tones. This issue can cause 676 and possibly 718 errors. | 3/25/2009 7:36AM | |
| 3/14/09 | All | Scheduled Maintenance | Email server will be completed during the weekend. Mail services will be interrupted several times during this time period. All inbound email will be cached. | 3/18/09 | ||
| 3/13/09 | Atlanta, Ga | DialUp | Authentication & slow | NOC is aware of an issue affecting data routing on numbers in the Atlanta region. End users may experience 718/691 type authentication/timeout issues. Currently connected users may be unable to route. | 3/15/2009 2:33PM | |
| 3/11/09 | Fort Meyers | DialUp | Busy signals | NOC is aware of a capacity issue in Fort Meyers, Florida area. Numbers may experience intermittent busy signals during peak hours. | 3/13/2009 2:33PM | |
| 3/09/09 | SC, GA | DialUp | Busy or Invalid User Name |
| 3/9/2009 8:35PM | |
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